While we are thinking about communications - here is a fun blog post (with embedded audio file) from Dan Pallotta at the Harvard Business Review.
http://blogs.hbr.org/pallotta/2011/12/i-dont-understand-what-anyone.html
I especially love the take-away
"You will gain tremendous credibility, become much more productive, make those around you much more productive, and experience a great deal more joy in your working life if you look someone in the eye after hearing one of these verbal brain jammers and tell the person, "I don't have any idea what you just said to me."
No comments:
Post a Comment