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To be more sucessful by working on the imporant stuff, Focus on Importand but Not Urgent (quadrant two) activities and avoid Urgent and Not Important (quadrant three) activities.
I don't know if I have the discipline to really avoid urgent requests because they are not important. I'm trying to let all of my email "age" a bit, to take away some sense of urgency. I'm not good at ignoring a ringing phone, or an incomming IM.
The important but not urgent is different. I have added tasks to my personal productivity system to focus on quadrant two activities at least once each week (every Monday). This was a very nice dovetail with the Getting Things Done stuff. Adding these tasks to Trello made perfect sense. Give me a few weeks trial and I'll report my preliminary results.
Getting Things Done is a good read, and well worth the time and cover price. It also works nicely along with the David Allen "Getting Things Done" book. I recommend both highly.
Next: Covey's four cores and 13 behaviors from "First Things First."